Published: 2017-02-25

Communication skills (verbal, listening, feedback) among Ardabil Azad university medical students and related factors

Rahim Masoumi, Anahita Zakeri, Habib Ojaghi, Esmaeil Farzaneh


Background: The aim of this study was to investigate the level of communication skills (verbal, listening, feedback) among Ardabil Azad university medical students and related factors.

Methods: In this descriptive-cross sectional study, 150 medical university students selected randomly from September 2014 to September 2015. The necessary data collected by a standardized questionnaire named Interpersonal communication skills test containing 34 items having five points scale and its score ranged 34-170. Data were analyzed by descriptive and analytical statistical methods in SPSS.16.  

Results: 71.3% of participants were female. The mean score of student’s communication skills (CS) level was 100.8±13.6 and in girls was 110.1±13.7 and in boys was 102.5±13.1 which hasn’t significant differences between two genders in CS scores. There wasn’t significant relation between CS in students with age, student’s grade, residence place, term and participated in the CS workshop.

Conclusions: Results showed that level of CS in students was in moderate level which doing interventional studies in future for raising their CS level is necessary. 


Communication Skills, Students, Verbal relation

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